All items carry a 30-day money-back guarantee. The item must be in new, unused, untested condition with all materials. Please notify us by E-mail or call of your desire to return an item. We will issue a return authorization (RA) number and instructions. The returned item must be in the original box with all paperwork. A repackaging fee will apply if packing materials are not returned complete. Postage and insurance are the responsibility of the sender, except we'll pay the shipping (by surface shipping) if we made a mistake, such as shipping the wrong item. Please note: shipping insurance doesn't cover damage caused by inadequate packing (including parts being damaged by contact with other parts inside the box).
No refunds will be given for products that can't be sold as new.
Ship Returns To:
TheHealthyGrind.com
Attn.: Customer Support
5434 River Road N, #216
Keizer, OR 97303
Be sure to have a RA number first!
Refunds/Exchanges/Refused Deliveries:
Refunds are subject to a 10% restocking fee with a $10 minimum.
Exchanges of equal or greater value are allowed and are not subject to a restocking fee as long as the item being returned is in as shipped condition.
Refused Deliveries and order cancellations received after merchandise has been shipped are considered "items returned" and are subject to a 10% restocking fee with a $10 minimum.
